Phone Banking

The Convenience of Banking Over The Phone

Our phone banking system gives you immediate access to your account information, from the convenience of any touch-tone phone. Verify the last 5 transactions on your account, verify deposits, transfer funds between accounts, verify ATM transactions and Cash Advantage debit card transactions.

Information contained in this web site does not include all disclosures required by banking regulations. Some fees may be associated with deposit accounts. This information is available in the New Account area of each bank location or will be mailed to you upon request.

SIMPLE TO USE

1. Access the system at: (936) 639-5181 - LUFKIN or (936) 569-BANK - NACOGDOCHES from any touch tone phone
2. Listen to greeting Enter your account number and press #
3. Enter your PIN and press #

  • [1] - Account Info
  • [2] - Funds Transfer
  • [3] - Bank Information
  • [4] - More Options

24 HOUR PHONE BANKING

ACCOUNT MENU

The account menu is the main menu. After entering your account number and PIN, the account menu offers options to access information about checking, savings, loans, wake up call or change your pin.

CHECKING MENU

The Checking Menu first tells you your checking account balance, then gives you options to verify the last 5 transactions, last 5 deposits, status of a particular check, transfer funds from checking, or year to date interest.

SAVINGS MENU

This menu provides access to last 5 transactions, transfers funds from savings, or year to date interest.

LOAN MENU

The loan menu allows you to check your year to date interest, last payment, next payment due and payoff.

CHECKING MENU

Automatically tells your balance

  • [1] - Last 5 transactions - press 1
  • [2] - Last 5 deposits - press 2 >> For next 5 deposits - press 1
  • [3] - Check status of a particular check press 3 and enter check number
  • [4] - Transfer money from checking - press 4
  • [5] - Year to date interest - press 5
  • [9] - Return to account menu - press 9

SAVINGS MENU

Automatically tells your balance

  • [1] - Last 5 transactions - press 1 >> For the next 5 transactions - press 1
  • [2] - Last 5 deposits - press 2 >> For next 5 deposits - press 1
  • [3] - Transfer money from savings - press 3
  • [4] - Year to date interest - press 4
  • [9] - Return to account menu - press 9

Press 9 to return to main menu
Press * to repeat the instructions for any menu

LOAN MENU

  • [1] - Year to date interest
  • [2] - More information, Year to date, last payment, next payment, pay off
  • [9] - Return to account menu
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